I had two entries against my direct express card that weren't preauthorized. they did i...

GetHuman696695's customer service issue with Direct Express from May 2018

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The issue in GetHuman696695's own words
I had two entries against my direct express card that weren't preauthorized. they did issuse a new card which didn't come yet. I was informed to call back the next day to find out if those * transaction were taken off hold, well I've been trying for * *** days to get a live person on the phone w*no luck. I'm on social security disability & very small VA pension once a month. For this to happen to anyone is disgraceful.
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Direct Express

Customer service issue
Reported by GetHuman696695
May 18th, 2018 - 10 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 5 customers so far
Similar issue to 365 others
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Timeline
GetHuman696695 started working on this issue
May 18th, 2018 3:18pm