need to know what shipping company was use for express delivery n if ups ship the rep...

GetHuman-gouldhe's customer service issue with Direct Express from May 2018

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The issue in GetHuman-gouldhe's own words
need to know what shipping company was use for express delivery n if ups ship the replacement card I need the tracking number n if u cant give me that at least get ups to notifi me by email when card arives so i know were it is and if some * els gets the card ill know but n till i get the tracking info i wont know anything so that sort of defets the purpus of geting the card if some * els gets it first* i calld ****-***-**** n it wont let me talk to any * so if u ask me to call well give me a nother number were i can drectley talk to some * who can give me a tracking number. thanks
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Direct Express

Customer service issue
Reported by GetHuman-gouldhe
May 2nd, 2018 - a yr ago
I have an issue with Direct Express too
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Seen by 22 customers so far
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-gouldhe started working on this issue
May 2nd, 2018 12:35am
GetHuman-gouldhe indicated the issue is not fixed yet.
May 2nd, 2018 1:36am