I am trying to set up my second Netgear **** modem with the second sim card I purchased...

GetHuman-dbrody's customer service issue with Cricket Wireless from January 2019

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The issue in GetHuman-dbrody's own words
I am trying to set up my second Netgear **** modem with the second sim card I purchased. My first modem has a Cricket sim and it works OK. I often get throttled even when I have five bars but that is not my complaint. I bought a second Netgear **** modem in hopes that if one is throttled the other won't be. Anyway, both are connected to a Peplink ** router which sees both modems. I just need the new modem to connect to the Cricket network. BTW, the modem trys to connect with both Cricket and ATT. Lastly, both modems are set up the same and both get * bars with their antennas. Please tell me what I need to do to to get this modem to connect.
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Cricket Wireless

Customer service issue
Reported by GetHuman-dbrody
Jan 25th, 2019 - 3 mons ago
I have an issue with Cricket Wireless too
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GetHuman-dbrody started working on this issue
Jan 25th 3:56am