Before contacting them, items GetHuman-sylviao may need:
Phone number, Last 4 of SSN, Name on the account, and Billing address
The issue in GetHuman-sylviao's own words
i have had an account with same number for many years now maybe ** this is the first time i have had so many problems.*i am not able to change my password i am on vacation in mexico, left instructions for my phone bill to bepaid. but they are having to many problems paying cause you ask so many questions, just my phone number and name should be enough. now due to not able to change password due to phone disconnected now it is even locked. number is ***-******* , sylvia orellana. i hate to leave cricket but you leave me no choice it is **** being on vacation without a phone.
GetHuman-sylviao did not yet indicate what Cricket Wireless should do to make this right.
I have an issue with Cricket Wireless too
How GetHuman-sylviao fixed the problem
We are waiting for GetHuman-sylviao to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.