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GetHuman926607's customer service issue with Cricket Wireless from July 2018

Help with my Cricket Wireless issue
The issue in GetHuman926607's own words
Change my auto-pay from a credit union to a Wells Fargo account. ... I am in the process of closing down my current Credit Union account auto-pay & want to talk to someone to set up my auto-pay with a new Wells Fargo account instead. NOT comfortable with doing it via automation.
Even with human assistance, we ran into some problems.
Cricket could make their voice mail system more user-friendly.
No idea! To my recollection, I've used GetHuman once before, also successfully.
Tried Cricket's voice mail, but it wouldn't connect me to a person.
I have an issue with Cricket Wireless too
How GetHuman926607 fixed the problem
Well, the *** "similar service issues" were no help at all, although I didn't look thru all *** of them. I think I pressed ** sorry I don't recall how I finally got a human, but glad I did since even with her, it took us a while to figure it out.
Please help with my Cricket Wireless issue
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Cricket Wireless

human assistance at Wireless Service
Customer service issue
Reported by GetHuman926607
Jul 28th, 2018 - 10 mons ago
I have an issue with Cricket Wireless too
Fixed
GetHuman926607 shared how to fix
Seen by 4 customers so far
Similar issue to 503 others
0 customers following this
Items needed
Phone number
Last 4 of SSN
Name on the account
Billing address
Timeline
GetHuman926607 started working on this issue
Jul 28th, 2018 9:43pm
GetHuman926607 confirmed the issue is fixed. Hooray!
Jul 28th, 2018 10:45pm
GetHuman926607 confirmed the issue is fixed. Hooray!
Jul 28th, 2018 11:36pm