I ordered a refrigerator on ****** and when it was delivered the refrigerator was upsid...

GetHuman4940655's customer service issue with Costco from June 2020

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The issue in GetHuman4940655's own words
I ordered a refrigerator on ****** and when it was delivered the refrigerator was upside and dented so we sent it back and reordered and the second time it was upside again and we refused the delivery. We tired to order again and was told we could not. We paid with a cash shop Costco card. We called on ******* regarding refund. No response. We called again on ******* and was told we would receive a new cash Costco card in *-* business days. Still have not received any refund.. Purchase order *************** Costco item number is *******. We placed the order on ********. Please give me a call at (***)***-**** ext.** Thanks Sheila

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Costco

Customer service issue
Reported by GetHuman4940655
Jun 11th, 2020 - 5 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 968 others
0 customers following this

Timeline

GetHuman4940655 started working on this issue
Jun 11th 4:34pm
GetHuman4940655 indicated the issue is not fixed yet.
Jun 15th 3:09pm