ORDER ********** We received everything in the order except Item ******** and also Item...

GetHuman-rjpinett's Track order issue with Costco.com from March 2021

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The issue in GetHuman-rjpinett's own words
ORDER ********** We received everything in the order except Item ******** and also Item********. The Costco email we got said it was delivered on ******* but did not come to our house. I called the Costco.online phone number and was given the tracking * but when I tried to put it in with UPS.com it kept saying it was wrong. This is the first time we have not received our entire order. My phone number is: *** ***-****
I never had this issue before, I always get the items I ordered and paid for before this happened. Not the way I like to deal with Costco.
I would like to received the items that I ordered.
I have been a customer since '** and this is no way to treat a customer who has been with you this long through thick and thin.
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Costco.com

Track order issue
Reported by GetHuman-rjpinett
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 405 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-rjpinett started working on this issue
Mar 20th 7:54pm