CEVA delivery, Order ********..**I am extremely livid this morning after a non delivery...

GetHuman1722450's customer service issue with Costco.com from December 2018

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The issue in GetHuman1722450's own words
CEVA delivery, Order ********..**I am extremely livid this morning after a non delivery AGAIN yesterday. My delivery was scheduled for the *th of December where I took the day off work to be home from *-*PM. No one showed up, no one called, NOTHING. When I got a text from the local CEVA the next day, I called them and expressed my displeasure at a non delivery and no contact whatsoever. I rescheduled the appointment for yesterday, Saturday the *th of December from *-*PM. I also said I wanted to speak to a manager and the lady told me his name was Shawn and passed me to his voicemail. Shawn NEVER returned my voicemail. When it was almost *PM yesterday, I called the local number and a gentleman answered and told me he would get a hold of the supervisor to find out where my shipment was. Roughly ** minutes later, a gentleman called me who was very hard to understand and told me he was in Olympia, and would be at my house between * and *:**PM. I waited until **PM and again, heard nothing and no delivery. This gentleman called my phone at **:**PM, **:**PM!!!! and left a message for me to call him back. I was already in bed. So my package has still not been delivered and I have waited for over ** hours for deliveries from your company. I am extremely upset that I have waited so long, took a day off work (to the tune of *** dollars) and I still do not have my delivery. I have been lied to * times with people stating my delivery would be within a time frame and that has not happened. **Scheduled * times and non delivery * times! I think you need a different delivery company to deliver my item, since this one is not getting the job done

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Customer service issue
Reported by GetHuman1722450
Dec 9th, 2018 - 4 years ago
Not resolved
Seen by 38 customers so far
Similar issue to 174 others
0 customers following this


GetHuman1722450 started working on this issue
Dec 9th, 2018 2:55pm

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