I was overcharged for a laptop by $***. There was and still is a $*** discount on my i...

GetHuman1022124's customer service issue with Costco.com from August 2018

65 similar
0 following
Help with my Costco.com issue
First: share to improve GetHuman1022124's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1022124 to get a Costco.com rep on the line!
Always use the GetHuman Phone tocall Costco.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1022124 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1022124's own words
I was overcharged for a laptop by $***. There was and still is a $*** discount on my item and I didn't receive that discount. I want that $*** discount. Also they are stating on my confirmation that this item is not eligible for return. I did not know this at the time of purchase. It is my understanding that all computers at Costco have a * month return policy.
They could make this right by giving me the discount and giving me the *-month return if needed
I have an issue with Costco.com too
How GetHuman1022124 fixed the problem
We are waiting for GetHuman1022124 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Costco.com's attention and get better help faster. Tap below to get started.
Having Costco.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Costco.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1022124 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1022124
Aug 22nd, 2018 - 5 mons ago
I have an issue with Costco.com too
Not resolved
Seen by 4 customers so far
Similar issue to 65 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1022124 started working on this issue
Aug 22nd, 2018 8:07am