I have been getting an annoying message on my computer screen daily for a long time no...

GetHuman5205323's customer service issue with Carbonite from August 2020

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The issue in GetHuman5205323's own words
I have been getting an annoying message on my computer screen daily for a long time now, asking me to add Carbonite to the list of authenticated applications. **I spoke to a rep yesterday, and he confirmed that my account is up to date and set up properly. He took control of my computer and looked everything up, and got it all done and confirmed hunky-dorey.**NTL I continue to get a message daily to add Carbonite to the list of authenticated applications. Please disable this annoying pop- up!**Please let me know how and when you will deal with this problem. I don't want to be put through the inconvenience of the whole process again. It's been done already!**Thank you,*Paul Alexander******@***.com

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Carbonite

Customer service issue
Reported by GetHuman5205323
Aug 27th, 2020 - 8 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 189 others
0 customers following this

Timeline

GetHuman5205323 started working on this issue
Aug 27th, 2020 6:59pm