We have left our home for three months. Before leaving I tried to "freeze" my files so...
GetHuman1977158's customer service issue with Carbonite from January 2019
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The issue in GetHuman1977158's own words
We have left our home for three months. Before leaving I tried to "freeze" my files so I could "unfreeze" upon return. I have done this for several years. Was unable to do this time and had to leave for a flight. This was a week ago, and only now have I been able to contact you. What can I do to salvage my files? I have been a Carbonite customer for several years. I am a bit worried. This was o n a PC
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