I ordered in **** a listen clear hearing aid with "free" batteries for life. No problem...

GetHuman1647453's customer service issue with Better Business Bureau from November 2018

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The issue in GetHuman1647453's own words
I ordered in **** a listen clear hearing aid with "free" batteries for life. No problems until now. Free batteries came when ever I called and there was no charge or postage. As of today Nov ** **** I called and now there is a *.** dollar mailing charge for two tiny packs of batteries that would easily fit in an envelope. Or you can pay and also pay postage for several alternate plans to get the batteries. It's an obvious bait and switch and consumers need to know.
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Better Business Bureau

Customer service issue
Reported by GetHuman1647453
Nov 28th, 2018 - a yr ago
I have an issue with Better Business Bureau too
Not resolved
Seen by 5 customers so far
Similar issue to 116 others
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Timeline
GetHuman1647453 started working on this issue
Nov 28th, 2018 7:08pm