RE TicketNetwork.com (Investigation for resell practices)**Thank you for your reply Ms...

GetHuman-werlegi's customer service issue with Better Business Bureau from June 2018

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The issue in GetHuman-werlegi's own words
RE TicketNetwork.com (Investigation for resell practices)**Thank you for your reply Ms. Daniels of Ticket Network. **I have worked on commission for years. When a client pays $**.** per ticket the printed ticket is expected to state $**.** per ticket resale or not. If a ski tour is $***.** the clients paper work states $***. Any quoted price is the amount the client expects to pay. The prices were expected to be above as you stated since the site states there is the $**.** fee per ticket. There was also a delivery fee of $*.** to my inbox for me to use my own paper and ink to print my tickets**I purchased tickets for the WWE Summer Slam Tour as a test for Philadelphia since we live here. I am a ticket networks client ********** with that purchase order *********. I accepted the $**.** fee for convenience. I did not expect to pay $**.** each and receive a $**.** ticket for each seat. The agent*seller*reseller amount is the advertised price and any mark ups are normally included within the ticket price. **Therefore your claim of providing better is false. Your procedures need to be investigated. Then I was asked about GDPR regulations when the code is on our website. Your company is not following regulations as a resell agent. **cc FCC
GetHuman-werlegi did not yet indicate what Better Business Bureau should do to make this right.
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How GetHuman-werlegi fixed the problem
Ticket Network is a Broker and a second party ticket agent. That makes anyone selling thier tickets on a web site a third party sales person. To protect myself and my web site. I added clause to protect myself from thier business practices. When venues are sold old for WWE events people are willing to pay higher than ticket prices just to attend. I had no knowledge of this when I purchased my tickets. The venue is already sold out. Therefore I paid a higher price for * tickets then the amount printed on the tickets. UPDATE YOUR WEB SITE FOR YOUR OWN PROTECTION!!
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Better Business Bureau

Customer service issue
Reported by GetHuman-werlegi
Jun 12th, 2018 - 9 mons ago
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GetHuman-werlegi started working on this issue
Jun 12th, 2018 8:54pm
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Jun 12th, 2018 8:54pm
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Jun 12th, 2018 9:03pm
GetHuman-werlegi indicated the issue is not fixed yet.
Jun 13th, 2018 11:22am
GetHuman-werlegi indicated the issue is not fixed yet.
Jun 14th, 2018 3:23am
GetHuman-werlegi confirmed the issue is fixed. Hooray!
Jun 21st, 2018 10:56pm