This store has always been a problem, for years and years. I called what I thought was...

GetHuman-shobizzz's customer service issue with Best Buy from August 2019

Help with my Best Buy issue
First: share to improve GetHuman-shobizzz's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-shobizzz may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman-shobizzz's own words
This store has always been a problem, for years and years. I called what I thought was the Madison TN location (Rivergate area) to ask about car stereos and wether they still did installation there.**A young man answered the phone and I simply asked him if I had reached the Madison TN (Rivergate area) store. He responded by saying....."I'm not able to divulge that information." What? You can't tell me where you are? **Did I mistakenly dial the CIA or NSA (National Security Agency)? Man, I'm just trying to buy a car stereo, not uncover state secrets!**I can't do business with a company like this any longer. If Best Buy has become that clandestine, I will be taking all of my business to B&H or Frys, I'm done with this ****! Adios Best Buy, you've just lost a customer that has spent thousands of dollars throughout the years!**Jim*Hendersonville, TN

GetHuman-shobizzz did not yet indicate what Best Buy should do to make this right.

How GetHuman-shobizzz fixed the problem

We are waiting for GetHuman-shobizzz to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman-shobizzz
Aug 21st, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 13581 others
0 customers following this

Timeline

GetHuman-shobizzz started working on this issue
Aug 21st, 2019 12:03am
GetHuman-shobizzz indicated the issue is not fixed yet.
Aug 22nd, 2019 10:31pm
GetHuman-shobizzz indicated the issue is not fixed yet.
Aug 22nd, 2019 10:59pm