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BJ's Wholesale Club Customer FAQ

Top Answers & How-to Guides

What is BJ's Wholesale Club's Phone Number?

The question we are asked most often is about how to talk to BJ's Wholesale Club customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Unlock My Bj's Account?

You don't have to panic if you get locked out of your BJ's account. Various remedies are applicable to ensure you get back to accessing...

Where Can I Find My Bj’s Account Number?

Finding a BJ's account number allows you to see all the data associated with your account. While you must follow the necessary steps...
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Account Management

How Do I Unlock My Bj's Account?

You don't have to panic if you get locked out of your BJ's account. Various remedies are applicable to ensure you get back to accessing...
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Where Can I Find My Bj’s Account Number?

Finding a BJ's account number allows you to see all the data associated with your account. While you must follow the necessary steps...
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Is It Possible to Merge Two Bj's Accounts?

Merging two BJ's Wholesale Club accounts can simplify your shopping experience while consolidating memberships under one profile. Following...
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Delivery Issues

How to Report an Issue with a Bj's Delivery?

If you ordered groceries on BJ's website, Instacart will deliver them to your home. If the order is late, missing items or has the...
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How Do I Complain to Bj's About a Late Delivery?

If you placed an order on BJ's website for delivery, and if that order is late, the first thing to do is make sure you filled the order...
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What Should I Do When Bj’s Delivery by Usps Is Missing?

When you experience a missing BJ's delivery by USPS, it is important to address the issue proactively. Contact BJ's and the USPS for...
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Gift Cards

If I Don’t Claim a Bj’s Gift Card, What Happens?

When you receive a BJ's gift card with no expiration date, you receive valuable gifts of time and flexibility. Think about the missed...
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How Do I Transfer an Bj's Gift Card to Another Account?

Transferring a BJ's gift card balance to another account is a relatively simple process with just a few steps involved. By contacting...
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How Do I Send Someone a Bj's Gift Card?

BJ's wholesale membership club offers great products at affordable prices, and a gift card is a great way to boost someone's purchasing...
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How Do I Check the Balance on My Bj’s Gift Card?

You can check the balance of your BJ's gift card online by logging in to your account and clicking on My Account at the top of the...
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How Do I Request a Refund to a Gift Card from Bj’s?

Log in to your account on BJ's website. Select My Account from the menu and click Gift Card. Choose Request Refund under Gift Cards,...
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How Do I Buy a Gift Card from Bj’s?

Visit BJ's website to buy a gift card. Select the desired gift card amount and click Buy Now. Choose your payment method and shipping...
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How Do I Use My Bj’s Gift Card for My Purchase?

Log in to your BJ's account to use your gift card for your purchase. Find the item you want to buy and click Apply Gift Card. Enter...
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What Do I Do If My Bj's Gift Card Balance Won't Load?

If the BJ's gift card balance tool won't load your gift card balance, or if it shows the wrong balance, you need to determine what's...
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Returns and Exchanges

How Do I Return an Item from Bj's Wholesale?

This article talks about making returns for items that were purchased at BJ's Wholesale Club, and whether those returns qualify for...
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How Do I Exchange an Item from Bj's Wholesale?

Customers who want to return items to BJ's Wholesale Warehouse have a few options. If they want to return items that were purchased...
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Does Bj's Wholesale Pay for Shipping on Returns or Exchanges?

Many of BJ's Wholesale Club find bargains online and instore, but there can still be times when making a return in necessary, even...
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How Do I Track My Bj's Wholesale Return?

BJ's Wholesale's members enjoy many perks, this extends to never needing to track their return as Member Care will send an email with...
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How Do I Check That Status of My Bj's Wholesale Refund?

BJ's Wholesale's members enjoy many perks, this extends to never needing to track their refund as Member Care will send an email with...
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How Do I Get a Refund from Bj's Wholesale?

This easy to follow guide outlines how customers of BJ's Wholesale can get a refund for a product they would like to return. If you...
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How Do I Return an Item to Bj's Wholesale from Their Black Friday Sale?

This article describes how to make a return for an item purchased at BJ's Wholesale Club's Black Friday sale. BJ's Wholesale Club's...
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How Do I Return an Item to Bj's Wholesale from Their Cyber Monday Sale?

This article discusses how to make returns for items purchased for BJ's Wholesale Club's Cyber Monday sale. BJ's return policy is described...
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Shopping Events

How Do I Find Cyber Monday Deals for Bj's Wholesale?

You can find Cyber Monday deals for BJ's Wholesale on their website. It is a membership-only club that stocks all sorts of products...
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How Do I Make an Order for the Bj's Wholesale Cyber Monday Event?

The BJ Wholesale Cyber Monday event gives you the chance to buy most of your favorite items at discounted prices. The event only lasts...
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How Do I Find Black Friday Deals for Bj's Wholesale?

Everyone should take holiday shopping service issues with the seriousness they deserve. The period comes once in a blue moon, so shoppers...
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How Do I Make an Order for the Bj's Wholesale Black Friday Event?

With big companies such as BJ's, it might be hard to keep up with individual consumers' service issues. That's why GetHuman provides...
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Membership Benefits

What are the benefits of becoming a BJ's Wholesale Club member?

There are numerous benefits of joining BJ's Wholesale Club. Firstly, members have access to exclusive savings on a wide range of products...
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What is BJ's Easy Renewal program?

BJ's Easy Renewal program is a convenient membership feature that automatically renews a BJ's Wholesale Club membership without any...
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Payment Methods

What are the accepted payment methods at BJ's Wholesale Club?

BJ's Wholesale Club accepts various payment methods for your convenience. You can pay for your purchases using Visa, Mastercard, American...
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Help me with my BJ's Wholesale Club customer service issue

Ask any question you have about BJ's Wholesale Club customer service. We will do our best to get you answers right away.
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