How Do I Track My Bj's Wholesale Return?
BJ's Wholesale's members enjoy many perks, this extends to never needing to track their return as Member Care will send an email with the status of the return and when to expect any refund. Refunds can take up to 30 days to post to your original payment method. Feel free to call BJ's Member Care if you have any other questions or concerns.
BJ's Wholesale Club is a club that offers its members discounts on certain goods. Founded originally in 1984 and servicing the east coast, BJ's boasts 6 million members and counting, that means many goods are being ordered over any period of time. There's also bound to be a need to return items and receive an applicable refund. Read on to learn more about BJ's return policy in general and what to expect regarding your return status.
Returns at a Glance
- For electronics like laptops and TVs, they recommend you contact their free Tech Advisers at 1-877-832-4888 to troubleshoot any problems first before initiating a return.
- For tire returns, please contact your local club or call the Tire Support Team at 1-844-700-TIRE.
- Anything purchased over 1 year ago is not considered new condition, and non-grocery items will need to be in new condition with accessories intact.
- Media such as CDs, DVDs, video games and computer software need to be unopened.
- Items such as laptops, tablets, and TVs that are found to be damaged can be returned with the original receipt, packaging, and accessories within 14 days of purchase.
- They cannot accept returns of Gift Cards or clothing marked Final Sale, nor can opened CDs, DVDs, computer software and video games be accepted.
- Their full return policy can be viewed here https://www.bjs.com/help/what-is-bj-s-wholesale-club-return-policy-/ or you can call their Member Care customer service number. They are also available through email and chat here https://www.bjs.com/help/
Your Return Status
Although BJ's does allow for tracking of an order, there's currently no way to track your return from BJ's Wholesale. Once they receive your returned item or items, Member Care will send you a confirmation email with your return's status and the estimated date you can expect to receive your refund, if applicable.
Please note that a refund can take up to 30 days to post to your account and if it's been longer than 30 days since you received your refund notice, BJ's suggests contacting your financial institution for further help. If you have any questions regarding your membership or your return, please call BJ's Wholesale Member Care and have your membership number and return tracking information ready.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for BJ's Wholesale Club Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like BJ's Wholesale Club in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Track My Bj's Wholesale Return? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.