How Do I Exchange an Item from Bj's Wholesale?

Customers who need to exchange an item purchased from Bj's Wholesale can follow a few simple steps to make the exchange. Customers can visit a retail location if they purchased the item at a store, or go online to start the exchange process of thewy purchased the item online. However, details about what to do in both situations can help guide customers during the exchange process.

What Can't be Exchanged at BJ's?

Customers should note that not everything purchased at BJ's can be exchanged. In fact, there are many items that are ineligible for exchange or return. These items include food, household cleaners, beauty products, medications, batteries, water filtration systems, soaps, and sanitizers, and paper goods. It's safe to say that most non-grocery items are eligible for exchange or return. If you exchange an item for an item of lesser value you will be refunded the difference. When your return/exchange has been processed, you will receive an email from Member Care with a status update and when you can expect your refund. credit. It should be noted that a refund can take up to thirty days.

For In-store Purchases...

If you purchased an item at a BJ's retail location and wish to make an exchange, you can visit the member services desk at any location. A store associate will collect the information needed. You can show your receipt as proof of purchase and a BJ's associate will walk you through the steps needed to complete the exchange. Keep in mind that any non-grocery items must be returned or exchanged in new condition.

Items Purchased Online...

If you want to exchange an item that was purchased online, you will need to start by logging into your online account. You will need to create a return. Follow the steps as you're prompted to do online. A return label will br=e created in order for you to return your item. You may need to call customer support to determine exactly how the exchange process will take place. However, the first part of the exchange will be returning the items you want to exchange for something else.

Summary

Customers who want to return items to BJ's Wholesale Warehouse have a few options. If they want to return items that were purchased at a retail location they can visit the member services desk at any location. A store associate can walk you through the exchange process. If you purchase an item online you can visit the BJ's website and log into your online account. You'll need to create a return label to start the process. Follow the prompts to set up your return. You will be able to print a return label once you set up your return. Customers should note that not all items purchased at BJ's are returnable. You can familiarize yourself with the return policy before trying to make a return/exchange. Many non-grocery items are eligible for return. If you need more clarification of what's eligible for a return simply call customer support. You can inquire about the item you're try8ing to exchange and get information about how to go about the process and if the time is eligible for return.