Alaska Airlines Customer FAQ

For international flights with Alaska Airlines, it's recommended that passengers arrive at the airport at least three hours prior to departure. This should give you ample time to check in, go through security, and arrive at your gate before the boarding process begins. Please note, check-in gates close 40 minutes prior to departure.

Alaska Airlines offers wheelchair assistance for passengers who need help moving through the airport. It's recommended to request this service at least 48 hours before your travel time. After your arrival at O'Hare from Moline, airport personnel will assist you with your wheelchair to your Seattle departure gate. Arrangements can be made for assistance during the entire duration of your travel, including any necessary transfers. You're advised to remind the cabin crew before landing that you'd requested wheelchair assistance, so they can make necessary arrangements.