I had a bad experience with the Wi-Fi on one of your planes and I will talk to represen...

GetHuman815242's customer service issue with Alaska Air from June 2018

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Help with my Alaska Air issue
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Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
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The issue and preferred resolution, in GetHuman815242's own words:
I had a bad experience with the Wi-Fi on one of your planes and I will talk to representative about a refund but I never got it
I trust that Alaska Air will make this right and come up with a resolution that is fair.
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Alaska Air

Customer service issue
Reported by GetHuman815242
Jun 24th, 2018 - 2 mons ago
I have an issue with Alaska Air too
Not resolved
Seen by 3 customers so far
Similar issue to 72 others
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Timeline
GetHuman815242 started working on this issue
Jun 24th 7:42am