I want to cancel the reservation with ID ********* because showed up at **:** at the ho...

GetHuman-tzinatza's Refund My Booking issue with Agoda from April 2021

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The issue in GetHuman-tzinatza's own words
I want to cancel the reservation with ID ********* because showed up at **:** at the hotel and they asked me why I am going to stay there. l told them.*I will stay one night and they did not accept my presence and I was expelled by a lady with a heabdscarf on my heart they said they do not want me to stay in the hotel and they kept my money.*I consider her behavior unacceptable and I want my money *back.*It's the worst hotel I've been to.*I contacted you on the phone through my brother Stathis because I do not know English to speak with you and you sent me the booking confirmation but the system could not send the whole thing trying to find a way to contact you.I am writing to you through a Google translation.
I want my money back
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Agoda

Refund My Booking issue
Reported by GetHuman-tzinatza
Apr 1st, 2021 - 4 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 10982 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-tzinatza started working on this issue
Apr 1st 12:58am
GetHuman-tzinatza indicated the issue is not fixed yet.
Apr 1st 1:04am
GetHuman-tzinatza indicated the issue is not fixed yet.
Apr 21st 12:38am
GetHuman-tzinatza indicated the issue is not fixed yet.
Apr 21st 12:42am