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Agoda Customer FAQ

Top Answers & How-to Guides

What is Agoda's Phone Number?

The question we are asked most often is about how to talk to Agoda customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I make a correction to my Agoda booking?

Customers who booked hotel accommodations on Agoda have the option to change bookings through the website or booking confirmation email....
Ask any question you have about Agoda customer service, get an answer now.

Recent Agoda Customer Questions

ho prenotato per una sola persona ma vorrei il letto matrimoniale e non singolo

Puoi richiedere un letto matrimoniale contattando direttamente la struttura in cui hai prenotato. Se la richiesta è disponibile, il personale dell'hotel sarà felice di assisterti. Controlla il tuo voucher di prenotazione per ulteriori dettagli sulla tua prenotazione e sulle informazioni di contatto della struttura.
Asked Jan 14, 2025 2:56 PM

Ho cancellato una prenotazione in tempo utile per non avere alcun addebito sulla carta di credito, ma mi è stato ugualmente prelevato l’intero ammontare della prenotazione, come posso avere i miei soldi indietro?

Per ottenere un rimborso dopo aver cancellato una prenotazione, ti consigliamo di controllare nella tua sezione prenotazioni per informazioni sul rimborso. Potrebbe essere necessario seguire alcuni passaggi specifici per completare la richiesta di rimborso. Assicurati di avere a disposizione i dettagli della prenotazione e la conferma della cancellazione. Se hai bisogno di assistenza, c’è un link con le informazioni di contatto più aggiornate proprio su questa pagina.
Asked Dec 30, 2024 6:43 PM

كيف يمكنني حذف عقاري من موقع اجودا ؟

للأسف، لا يمكن حذف عقار مباشرة من موقع أجودا. يمكنك إدارة تفاصيل العقار عبر حسابك، ولكن عملية الحذف تتطلب إجراءات خاصة. يفضل التواصل عبر القنوات المخصصة للحصول على المساعدة في هذا الشأن.
Asked Dec 28, 2024 12:49 AM

Saya ingin menukar tarikh tempahan?

Anda boleh menukar tarikh tempahan melalui laman web atau aplikasi Agoda. Log masuk ke akaun anda, pergi ke bahagian "Tempahan Saya", dan pilih tempahan yang ingin diubah. Ikuti langkah-langkah untuk menukar tarikh. Sila ambil perhatian bahawa perubahan mungkin tertakluk kepada syarat dan caj tertentu.
Asked Dec 20, 2024 12:52 AM

How do I request for an official receipt

To request an official receipt, you can log into your Agoda account and go to your booking details. There, you should find an option to download or request an official receipt. If you have trouble locating it, the most up-to-date instructions can typically be found directly on our site.
Asked Dec 10, 2024 9:32 AM

Help me with my Agoda customer service issue

Payment and Booking Assistance

How Do I Contact Agoda About a Problem with a Payment?

For payment problems on Agoda, contacting customer support is the solution. Visit the official website, find the "Contact Us" section,...

How Do I Cancel My Agoda Booking?

Canceling your booking with travel agencies can be a daunting task. That's why we develop simple guides like the one above to help...

What Do I Do If I Did Not Receive My Booking Confirmation from Agoda?

Agoda is an online travel booking service that you can book hotels, flights, vacation rentals, and airport transfers through. When...

How Do I Find My Agoda Booking ID?

To find your Agoda booking ID, first, go to the Agoda website. Login to your account and you will find yourself back on the home page....

How do I get Agoda to refund my booking?

Agoda customers can cancel bookings on the app or website with listed fees in the cancellation policy. Free cancellations do not incur...

How Do I Complain About My Stay to Agoda?

If you had an unpleasant stay at a hotel that you booked on Agoda, you have the right to make a complaint. These helpful tips will...

How do I make a correction to my Agoda booking?

Customers who booked hotel accommodations on Agoda have the option to change bookings through the website or booking confirmation email....

Hotel Registration

How Do I Register My Hotel on Agoda?

Agoda has created a simple two step registration process, which will take just three minutes to complete. You can sign up at Agoda's...
We look to the Agoda issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Agoda issues reported to GetHuman
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