Agoda Customer FAQ

To change your profile and telephone number, log in to your Agoda account and navigate to the profile settings. From there, you should be able to update your personal information, including your telephone number. If you're still having trouble, please ensure that you are following the correct steps in the settings.

To change your phone number in your Agoda account, log in and navigate to your account settings. Look for the option to update your personal information or contact details. Enter your new phone number and save the changes. Make sure to verify the new number if prompted to ensure it’s correctly updated in the system.

To cancel a booking made on Booking.com through Agoda, you need to follow the cancellation process as specified in your confirmation email or in your online account on Booking.com. Since Agoda is a partner, the cancellation policies may vary depending on the specific hotel and booking conditions. Always check the terms and conditions related to your booking for any cancellation fees or deadlines.

If you haven't received your booking confirmation and it's not in your account, please check your email's spam or junk folder. Sometimes confirmation emails may be filtered there. If you still cannot find it, ensure you used the correct email address during booking. You can also find the most up-to-date contact information on this page to reach out to Agoda for assistance with your booking issue.

يمكنك تعديل عنوان البريد الإلكتروني الخاص بك عن طريق تسجيل الدخول إلى حسابك على Agoda ثم الانتقال إلى إعدادات الحساب. إذا كنت بحاجة إلى المساعدة، يمكنك استخدام الرابط الموجود في هذه الصفحة للوصول إلى معلومات الاتصال المحدثة.