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Duke Energy (OH & KY) Customer FAQ

Top Answers & How-to Guides

What is Duke Energy (OH & KY)'s Phone Number?

The question we are asked most often is about how to talk to Duke Energy (OH & KY) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I start or stop service with Duke Energy?

To start or stop service with Duke Energy, you can easily submit a request online through our website or by contacting our customer...

How can I view and pay my bill online?

You can view and pay your Duke Energy bill online by logging into your account on our website. Once logged in, you can access your...
Ask any question you have about Duke Energy (OH & KY) customer service, get an answer now.
Contact Duke Energy (OH & KY) customer service

Account Management

How do I start or stop service with Duke Energy?

To start or stop service with Duke Energy, you can easily submit a request online through our website or by contacting our customer...
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How can I view and pay my bill online?

You can view and pay your Duke Energy bill online by logging into your account on our website. Once logged in, you can access your...
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Can I request a payment extension or make payment arrangements?

Yes, customers of Duke Energy in Ohio and Kentucky can request a payment extension or make payment arrangements. Duke Energy understands...
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Services Provided

What services does Duke Energy provide in Ohio and Kentucky?

Duke Energy provides a range of services in Ohio and Kentucky to meet the energy needs of residential, commercial, and industrial customers....
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Payment Options

What are the payment options available?

Duke Energy provides customers in Ohio and Kentucky with multiple payment options to conveniently manage their electricity bills. Customers...
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Rates

What are the average residential rates for electricity in Ohio and Kentucky?

The average residential rates for electricity in Ohio and Kentucky vary based on several factors such as usage, location, and time...
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Renewable Energy

Are there any renewable energy options or programs available?

Yes, Duke Energy offers several renewable energy options and programs for customers in Ohio and Kentucky. One option is the Renewable...
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Safety Guidelines

What are the safety precautions and guidelines for working near power lines?

When working near power lines, it is crucial to prioritize safety. Duke Energy (OH & KY) provides comprehensive guidelines to ensure...
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Energy Efficiency

Are there any energy efficiency rebates or incentives for customers?

Yes, Duke Energy (OH & KY) offers a range of energy efficiency rebates and incentives for its customers. These programs are designed...
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Help me with my Duke Energy (OH & KY) customer service issue

Ask any question you have about Duke Energy (OH & KY) customer service. We will do our best to get you answers right away.
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