Are there any programs for low-income customers at Duke Energy?

Duke Energy offers various programs aimed at supporting low-income customers in their service areas in Ohio and Kentucky. These programs are designed to help customers manage their electricity costs and provide assistance during challenging financial times. One prominent program is the Energy Assistance Program, which provides financial aid to eligible customers for their energy bills. This assistance helps alleviate some of the financial burdens associated with paying for electricity. Additionally, Duke Energy may offer the Low-Income Home Energy Assistance Program, commonly known as LIHEAP, which provides eligible households with grants to help pay for heating and cooling costs. Furthermore, customers may find resources focused on energy efficiency, including weatherization assistance to help lower energy usage and costs in their homes. Duke Energy is also dedicated to enhancing customer understanding of their billing and usage, which can encourage smarter energy consumption and ultimately lead to savings. To find more specific details about available programs, eligibility requirements, and application processes, it would be prudent for individuals to explore the current sections of Duke Energy's website. This will ensure they are accessing the most accurate and updated information regarding financial assistance options.