Duke Energy (OH & KY) Phone Number

Calling Duke Energy (OH & KY) customer service faster by GetHuman

800-544-6900
Customer service
Current Wait: 7 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 8:10am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Setup serviceBook appointmentChange appointmentMeter readingCancel serviceA different issue
Get to a live person fastest: After menu given, wait silently and don't press anything or say "Speak to a representative" OR Keep pressing 0.

Reasons customers like you called recently

I'm calling about my deposit that was paid off and switching to a new address I receive...
6d ago
I have not received my first bill yet and I don't want to be late on it
16d ago
Payment arrangements need to be made.
a mo ago
Need account balance but don't have my account number and I don't know the phone number...
a mo ago
I'm painting my house and I need to know how to protect myself from the power lines whe...
a mo ago
I'm going to paint my house near where power lines enter my house. What should I do to...
a mo ago
Power was supposed to be turned on yesterday.
a mo ago
My front yard has been marked with flags and lines - why? **The address is **** Woodsly...
a mo ago
I own a four unit apt located @ ** Carran Dr. Lakeside Park. I recently rented Apt...
a mo ago
Someone was suppose to come out to relight pilot for hot water heater and never came
2 mos ago
Dont want my electric turned off tomorrow @ **** s. Main st apt ***, middletown *****
2 mos ago
I bought a boost mobile card and it says that it is already used ? It’s a new card and...
2 mos ago
I need till the ** of October pay my balance needed to avoided disconnection. Emergenc...
2 mos ago
switch service to new owners
2 mos ago
I bought the house . change of ownership
2 mos ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-544-6900 - by the Numbers

Phone number to dial
800-544-6900
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Residential Customer Service
Call center hours
24 hours, 7 days
Best time to dial
8:10am
Navigate phone maze to a human
After menu given, wait silently and don't press anything or say "Speak to a representative" OR Keep pressing 0.
Average wait
4
Current wait
7
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
82%
Quality of help
72%
Customer votes
772
Information last updated
Mon Dec 02 2019 10:00:00 GMT+0000 (UTC)

Duke Energy (OH & KY)'s Best Toll-Free/800 Customer Phone Number

This is Duke Energy (OH & KY)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Duke Energy (OH & KY) agent. This phone number is Duke Energy (OH & KY)'s Best Phone Number because 8,724 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-544-6900 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Duke Energy (OH & KY) we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Duke Energy (OH & KY) has 1 phone number. It's not always clear what is the best way to talk to Duke Energy (OH & KY) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Duke Energy (OH & KY) - by phone or otherwise

While 800-544-6900 is Duke Energy (OH & KY)'s best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Duke Energy (OH & KY) customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Duke Energy (OH & KY) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Duke Energy (OH & KY).

What is GetHuman's Relationship to Duke Energy (OH & KY)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Duke Energy (OH & KY). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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