Updated

Zillow Customer FAQ

Top Answers & How-to Guides

What is Zillow's Phone Number?

The question we are asked most often is about how to talk to Zillow customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Change My Username and Password on Zillow?

Zillow is a real estate marketplace where buyers can look for homes and meet real estate agents in their area. If you have an account...

How Do I Recover My Zillow Account?

If you want to sell your property through Zillow, it is clear how losing access to your account can cause you grief. These helpful...
Ask any question you have about Zillow customer service, get an answer now.

Recent Zillow Customer Questions

Delete duplicate rental listing

To delete a duplicate rental listing on Zillow, go to your Zillow Rental Manager dashboard. Find the duplicate listing you want to delete, click on it, and select the option to remove or delete the listing. This will remove the duplicate from Zillow's platform.
Asked Jun 25, 2024 3:12 PM

incorrect information in listing

If you notice incorrect information in a listing on Zillow, you can report the issue directly from the listing page. Look for an option to "Report a problem" or "Edit listing" to submit the correct details. The listing will be reviewed and updated accordingly.
Asked Jun 22, 2024 10:16 PM

How can I merge two different accounts under different emails? Should I close them both and start all over?

No, you don't need to close both accounts and start all over. Instead, you can simply transfer any saved homes, searches, and other information from the account you no longer wish to use to the account you'd like to keep. To do this, you can sign in to the account you won't be using anymore, go to "My Zillow," find your saved homes or searches and then send them to your email. After that, you can open the email and save them back into your preferred Zillow account. Unfortunately, Zillow does not currently have a feature that allows for merging two different user accounts automatically.
Asked Jun 18, 2024 11:48 PM

Will I get another call for verification after making an error on first call?

Yes, if there is an error made on the first verification call, Zillow will typically attempt another call. Their goal is to ensure accuracy, and they are dedicated to resolving any issues that may have occurred initially. However, it's important to check your contact information on Zillow to make sure it's correct so that their call reaches you.
Asked May 11, 2024 5:40 PM

My property rental on Zillow is just showing 2 pictures and not all the ones I put (15)

If only two of your property rental pictures are showing on Zillow, it could be due to a glitch or an uploading issue. We recommend checking the following: 1. File type: Your images must be in a compatible format (JPEG, PNG). 2. File size: Each image must be under 5MB. 3. Dimensions: A minimum width of 1024 pixels is required. If your photos meet these requirements, try deleting the current images, clearing your browser cache, and re-uploading the pictures. If the problem persists, there may be a technical issue that needs to be addressed by Zillow.
Asked Apr 21, 2024 2:27 PM

Help me with my Zillow customer service issue

Listing Management

How Do I Remove a Listing from Zillow?

Homeowners enjoy the convenience of listing their homes for sale on Zillow, but it's important to know how to remove the listing when...

How Do I Claim My Zillow Listing?

If you own your own home and are thinking about selling it someday, you should consider claiming your home on Zillow. Doing so allows...

How Do I Put Videos or Pictures on My Zillow Listing?

Zillow is a real estate marketplace that helps home buyers to find a home and also connects them with real estate professionals who...

How Do I Unclaim a Property on Zillow?

Zillow is an attractive alternative to selling a property if you don't want to go through the hassles of it all. You can view the active...

How Do I Correct My Zillow Listing Location?

The correct information on a Zillow listing is crucial for several reasons. It helps direct prospective buyers, affects the value of...

How Do I Update Information on Zillow?

So how do you update your personal information on Zillow by following these helpful tips.

How Do You Put a Listing on Zillow?

Do you find the process of listing a property on Zillow is an arduous one.Some helpful tips to assist you with listing your house on...

Can I list a property for rent on Zillow?

Yes, you can list a property for rent on Zillow. Zillow offers a user-friendly platform where landlords and property managers can easily...

Can I list a commercial property on Zillow?

Yes, you can list a commercial property on Zillow. Zillow offers a platform for users to advertise various types of real estate listings,...

Account Management

How Do I Change My Username and Password on Zillow?

Zillow is a real estate marketplace where buyers can look for homes and meet real estate agents in their area. If you have an account...

How Do I Recover My Zillow Account?

If you want to sell your property through Zillow, it is clear how losing access to your account can cause you grief. These helpful...

Review Management

How Do I Cancel My Review of an Agent on Zillow?

Zillow provides customers with information about the real estate business. Real estate agents who have accounts in Zillow can receive...

Zestimate

Can You Get Zillow to Change Zestimate?

You can change your Zestimate on Zillow by following these helpful tips.
FAQ Table of Contents

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $5 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated