How Do I Recover My Zillow Account?

Zillow is an online real estate database firm that provides its users with information about property markets from all over the globe. The home owners who want to sell their houses list their houses on the site themselves.

Not only can you compare real estate prices on the site, you can make plans to meet local real estate professionals for proper evaluations of the property. Most of the home values on the site are estimates and should be taken at face value.

If you want to sell your property through Zillow, it is clear how losing access to your account can cause you grief. If you can't access your account you also make it harder for potential buyers to get an accurate estimate of your property as you cannot input more information on Zillow.

Account recovery issues typically encompass three scenarios. The first scenario involves forgetting or losing access to the email address associated to your Zillow account. The other scenario includes forgetting your password. The final scenario involves possible hacking of your account necessitating a change of email address and password.

Forgot my password

You can easily reset your Zillow password if you have forgotten it by following these steps:

1. Launch your web browser and open the Zillow website.
2. Click 'Sign In' in the top right corner of the Zillow homepage.
3. On the Sign In page, click 'Don't know your password?' which is located right below the empty email and password fields.
4. You will be prompted to submit your email address. Input the email address affiliated to your Zillow account and click 'Send.'
5. Open the email address you provided after a few minutes and check your inbox. You should see the 'Password Reset' email from Zillow.
6. Follow the instructions included in the email and proceed to reset your password.
7. Try logging in to your Zillow profile to confirm the password reset.

Changing email and password

If you suspect that your Zillow account has been compromised by fraudulent sources, you should contact Zillow customer care immediately and report it. Moreover, you should change your email address and password to lock out the intruder from your account.

You can change your log in details on Zillow through the following process:

1. Launch your web browser and open the Zillow website.
2. Input your sign in details and log in to your account.
3. Once you're logged in, click the Zillow icon in the top left corner of the homepage and select 'My Zillow'.
4. A dropdown menu will appear. Click the 'Settings' option in the menu
5. Subsequently click 'Edit Email' in the 'My Account Settings' and proceed to change your email and password.
6. Log out then log in with the new details to confirm the change and you will have recovered your account.

Forgot email

If you have forgotten the email address associated with your Zillow profile the only thing you can do is contact Zillow and the can tell you the email or update it to one of your choosing.

You can contact Zillow customer service through the following methods:

Phone

You can call Zillow's customer service whenever you have account access issues. The customer service agent will help you recover your account.

The line is open from Monday to Friday as from 9am to 5pm EST. the average hold time on the line is 10 minutes.

You can obtain the phone number from GetHuman.

Email

You can also send Zillow an email and ask them to change your account sign in details. You should expect a reply in no less than 38 hours.

You should visit GetHuman to retrieve the email address.

Help Desk

Another avenue you can use to recover your account is Zillow's help desk. Account issues presented in this manner are solved in about 10 hours.

Visit GetHuman to find the help desk's address.