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Dick's Sporting Goods Customer FAQ

Top Answers & How-to Guides

What is Dick's Sporting Goods's Phone Number?

The question we are asked most often is about how to talk to Dick's Sporting Goods customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What payment methods does Dick's Sporting Goods accept?

Dick's Sporting Goods accepts various payment methods to enhance customer convenience. These include major credit cards such as Visa,...

Do I need an account to make a purchase?

No, you do not need an account to make a purchase at Dick's Sporting Goods. We offer the option to make a purchase as a guest, allowing...
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Recent Dick's Sporting Goods Customer Questions

Can I return sneakers if I no longer have the box?

Yes, you can return sneakers without the box, as long as they are in new and unworn condition. However, it's best to check the specific return policy for any exceptions or requirements regarding the condition of the sneakers.
Asked Nov 26, 2024 7:02 AM

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Deals and Events

How Do I Find Black Friday Deals for Dick's Sporting Goods?

Finding Dick's Sporting Goods Black Friday deals is simple. There are discounts for lots of items on their website including footwear,...
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How Do I Find Cyber Monday Deals for Dick's Sporting Goods?

You can find Cyber Monday deals for Dick's Sporting Goods on their website. They post updated discounts for all their prices. You may...
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How Do I Make an Order for the Dick’s Sporting Goods Black Friday Event?

Dick's Sporting Goods is a retailer that deals with sportswear, sports equipment, and accessories. During Black Friday, Dick's Sporting...
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How Do I Make an Order for the Dick’s Sporting Goods Cyber Monday Event?

Dick's Sporting Goods is a popular retailer in sportswear in the United States and has more than 800 outlets. If you want to buy sportswear,...
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Returns and Exchanges

How Do I Return an Item to Dick's Sporting Goods?

Dick's Sporting Goods now offers safe curbside returns for items purchased online or in-store where you leave the item in the trunk...
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What is the return policy for Dick's Sporting Goods?

Dick's Sporting Goods offers a flexible and hassle-free return policy. Customers can return most items within 60 days of purchase,...
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Do I need a receipt to return an item?

Yes, a receipt is required for all returns at Dick's Sporting Goods. We strongly recommend keeping your receipt as it serves as proof...
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Can I return an online purchase to a physical store?

Yes, customers have the option to return an online purchase to a physical store. Dick's Sporting Goods accepts returns in-store for...
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How long do I have to return an item?

You have 60 days from the date of purchase to return an item to Dick's Sporting Goods. The item must be in its original condition,...
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Can I exchange an item instead of returning it?

Yes, Dick's Sporting Goods offers the option to exchange items instead of returning them. If you are not completely satisfied with...
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Price Adjustments

Does Dick's Sporting Goods offer price adjustments?

Yes, Dick's Sporting Goods does offer price adjustments. If you find a lower price on a product within 14 days of your purchase, you...
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Order Management

Can I cancel or change my order after it has been placed?

Yes, you can cancel or make changes to your order after it has been placed, but it must be done within a specific timeframe. If you...
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Can I track my order status?

Yes, you can track your order status at Dick's Sporting Goods. To do so, simply visit our website and click on the "Track Order" link....
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Payment and Accounts

What payment methods does Dick's Sporting Goods accept?

Dick's Sporting Goods accepts various payment methods to enhance customer convenience. These include major credit cards such as Visa,...
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Do I need an account to make a purchase?

No, you do not need an account to make a purchase at Dick's Sporting Goods. We offer the option to make a purchase as a guest, allowing...
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Does Dick's Sporting Goods offer gift cards?

Yes, Dick's Sporting Goods offers gift cards. Gift cards are a convenient and flexible option to give to friends and family who enjoy...
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Product Information

Is there a warranty for the products sold at Dick's Sporting Goods?

Yes, there is a warranty for the products sold at Dick's Sporting Goods. Dick's Sporting Goods offers a limited warranty on most of...
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