Hello, I booked through AGODA and paid for my stay from ** July **** (Booking ID...

GetHuman5056384's customer service issue with Agoda from July 2020

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman5056384's own words
Hello, I booked through AGODA and paid for my stay from ** July **** (Booking ID: *********) at Pinnacle Lumpinee Park Hotel in Bangkok, but in fact the hotel is closed and no one answers my calls. *I contacted the AGODA service, nothing has been done and today it is impossible for me to join the AGODA service.*I would like me to be reimbursed so that I can book another hotel (Ibis Sathorn Hotel Bangkok which is located nearby).*Best regards.*Thierry CARTON

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Agoda

Customer service issue
Reported by GetHuman5056384
Jul 12th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 19758 others
0 customers following this

Timeline

GetHuman5056384 started working on this issue
Jul 12th 7:16am