Hi sir*madam,**I have done accommodation booking for * night on the date March...

GetHuman-benmel's Refund My Booking issue with Agoda from April 2020

Help with my Agoda issue
First: share to improve GetHuman-benmel's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-benmel may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman-benmel's own words
Hi sir*madam,**I have done accommodation booking for * night on the date March **, **** till March **, **** (Booking ID *********). I have done my payment. **I have never completed the stay successfully due to Malaysia Movement Control Order started on March **, ****. I would like to request for refund.**This long I tried to contact Agoda Customer Service but no response. It also took me some time to find this email address. I also tried calling the hotel which I booked, they informed me that till I stay in the hotel, payment refund will not be related to them so, I should contact Agoda. That is the purpose of this email.**I hope to receive a reply from Agoda Customer Service about my refund soon. **Thank you,*Bernard.

GetHuman-benmel did not yet indicate what Agoda should do to make this right.

How GetHuman-benmel fixed the problem

We are waiting for GetHuman-benmel to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund My Booking issue
Reported by GetHuman-benmel
Apr 12th, 2020 - 6 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 22604 others
0 customers following this


GetHuman-benmel started working on this issue
Apr 12th 2:03pm

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians