To whom it may concern,**I made reservation at Zest Hotel Harbour Bay Batam for...

GetHuman-denarij's Refund My Booking issue with Agoda from March 2020

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The issue in GetHuman-denarij's own words
To whom it may concern,**I made reservation at Zest Hotel Harbour Bay Batam for **-**-** March **** via agoda application on Ios Device. But due to Covid**, now my local government suggested on cancelling all upcoming trips to avoid and preventing the pandemic issue. **I make a direct call to hotel regarding my booking. They agreed to waive any charges for the cancellation. But hotel need Agoda to advise them the cancellation for this booking. **Booking ID : ********* & ***********Please do me a favor to call to the hotel to advise the cancellation and all charges maybe be refund back to my account.**Hope to hear the good news from you real soon. Thank you for your attention.**Regards,*Denari

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Agoda

Refund My Booking issue
Reported by GetHuman-denarij
Mar 16th, 2020 - 7 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 19437 others
0 customers following this

Timeline

GetHuman-denarij started working on this issue
Mar 16th 1:30am
GetHuman-denarij indicated the issue is not fixed yet.
Mar 18th 5:59am
GetHuman-denarij indicated the issue is not fixed yet.
Mar 19th 1:19pm

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