My daughter booked and paid to stay at Rydges Kalgoorlie.*Upon arrival my daughter who...

GetHuman-teokotai's customer service issue with Agoda from March 2020

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The issue in GetHuman-teokotai's own words
My daughter booked and paid to stay at Rydges Kalgoorlie.*Upon arrival my daughter who is only ** was told that she wasn’t allowed to check in as hotel policy was she wasn’t ** and could not have a room.*I want to know if she can transfer room to myself her Father?*Rydges have said that they will do this once they have spoken to Agoda.
Please allow transfer of room as we didn’t find any conditions in motel policy online or on your website for restriction of under **
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Agoda

Accommodation Rydges
Customer service issue
Reported by GetHuman-teokotai
Mar 7th, 2020 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 17819 others
0 customers following this

Timeline

GetHuman-teokotai started working on this issue
Mar 7th, 2020 10:22pm

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