I made a hotel booking under Agoda under the wrong dates. I need to change the dates to...

GetHuman4088270's customer service issue with Agoda from December 2019

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman4088270's own words
I made a hotel booking under Agoda under the wrong dates. I need to change the dates to a day earlier but cancellation fees apply? How do I change the dates without cancelling my booking?

GetHuman4088270 did not yet indicate what Agoda should do to make this right.

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Agoda

Customer service issue
Reported by GetHuman4088270
Dec 13th, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 12093 others
0 customers following this

Timeline

GetHuman4088270 started working on this issue
Dec 13th, 2019 7:17am