Hi, we have made a reservation with Agoda lastnight but due to some misunderstanding, w...

GetHuman4068015's customer service issue with Agoda from December 2019

Help with my Agoda issue
First: share to improve GetHuman4068015's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4068015 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman4068015's own words
Hi, we have made a reservation with Agoda lastnight but due to some misunderstanding, we were able to cancel it.*Now the hotel has emailed us and were able to cancel it but we need to contact Agoda to get a refund but there was no way of contacting them locally and through their website, they have showed no booking. Please help

GetHuman4068015 did not yet indicate what Agoda should do to make this right.

How GetHuman4068015 fixed the problem

We are waiting for GetHuman4068015 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman4068015
Dec 9th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 11770 others
0 customers following this

Timeline

GetHuman4068015 started working on this issue
Dec 9th, 2019 7:46pm
GetHuman4068015 confirmed the issue is fixed. Hooray!
Dec 10th, 2019 10:36am
GetHuman4068015 indicated the issue is not fixed yet.
Dec 10th, 2019 10:38am

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers