I CANCELLED MY BOOKING ID NO. *** *** ***. I RECEIVED EMAIL THAT I MAY BE CHARGED FOR C...

GetHuman-lfbnagu's customer service issue with Agoda from October 2019

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-lfbnagu's own words
I was trying to book for a different date. ... I CANCELLED MY BOOKING ID NO. *** *** ***. I RECEIVED EMAIL THAT I MAY BE CHARGED FOR CANCELLATION. MAY I JUST RECOVER THAT BOOKING AND NOT BE CHARGED ANY ADDTL FEES? **I WANT TO PUSH THROUGH WITH IT AND NOT BE CHARGED FOR CANCELLATION.
This is especially frustrating because i really need to be in SG in those dates.
PLEASE CALL ME AT **** *** *** **** or chat at VIBER using same number. YOU MAY ALSO REACH ME thru email *****@***.com
I expect prompt and PERSONALIZED REPLY on my questions as a new customer.
Emailed agoda.
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Agoda

St. Regis, SG
Customer service issue
Reported by GetHuman-lfbnagu
Oct 16th, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 39627 others
0 customers following this

Timeline

GetHuman-lfbnagu started working on this issue
Oct 16th, 2019 11:51pm

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