My name is Susan Michaelson. I was charged twice for the same booking. I asked for one...

GetHuman-susanrds's customer service issue with Agoda from April 2019

10 views | 28700 similar | 0 following
Help with my Agoda issue
GetHuman-susanrds's next move: call Agoda.
The best way to get your problem resolved is to tap the button below to start calling Agoda. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-susanrds's own words
My name is Susan Michaelson. I was charged twice for the same booking. I asked for one room for two nights (April *-*) and one room for one night (April *). I was charged for an extra night, though the hotel only booked the * rooms. The hotel is the Wyndham Suites in Dallas on Alpha Road. I have contacted the Wyndham and they referred me to you. Please assist me with this. I have probably spent * hours trying to get the $***.** which I was overcharged.*Here is the statement information from my bank:************ *DEBIT PURCHASE CCI*HOTEL RES ***-***-**** TX ************ VBASE* Mar ***$ -***.************** *DEBIT PURCHASE CCI*HOTEL RES ***-***-**** TX ************ VBASE* Mar ***$ -***.************** *DEBIT PURCHASE CCI*HOTEL RES ***-***-**** TX ************ VBASE* Mar ***$ -***.**

GetHuman-susanrds did not yet indicate what Agoda should do to make this right.

How GetHuman-susanrds fixed the problem

We are waiting for GetHuman-susanrds to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-susanrds fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-susanrds
Apr 18th, 2019 - 4 years ago
Fixed
Seen by 10 customers so far
Similar issue to 28700 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-susanrds started working on this issue
Apr 18th, 2019 9:02pm
GetHuman-susanrds indicated the issue is not fixed yet.
Apr 21st, 2019 4:20pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers