On ** March **** I requested to find a booking for the following night ie ** March...

GetHuman2615216's Make a Reservation issue with Agoda from March 2019

Help with my Agoda issue
The issue in GetHuman2615216's own words
On ** March **** I requested to find a booking for the following night ie ** March ****. I logged this preference in and Agoda responded with a $*** non refundable deal - I paid the money. Upon confirmation I was advised my booking was for ** and ** April - this was not what I requested. I cancelled booking which was substantiated however Agoda has kept my $*** - I have asked my bank to intervene however they request me to see how you respond. I want this resolved by a refund of my money thank you.
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Agoda

Make a Reservation issue
Reported by GetHuman2615216
Mar 28th, 2019 - 24d ago
I have an issue with Agoda too
Fixed
Seen by 3 customers so far
Similar issue to 27141 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman2615216 started working on this issue
Mar 28th 9:11am
GetHuman2615216 indicated the issue is not fixed yet.
Mar 28th 9:12am