Hi.. last night some thief has used my credit card on your website for the payment.**Tr...

GetHuman2637342's customer service issue with Agoda from March 2019

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The issue in GetHuman2637342's own words
Hi.. last night some thief has used my credit card on your website for the payment.**Transaction of Rs ****.** has been made on Kotak credit card xx**** on **-Mar at Agoda.com. Available credit limit is *****.**.**Kindly help me out to catch the their who has used my credit card.**Hope you understand and expecting the details of the thief and your esteemed organisation will not encourage such activities.**Thanks in advance.*Santosh****-****************@***.com
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Agoda

Customer service issue
Reported by GetHuman2637342
Mar 30th, 2019 - 6 mons ago
I have an issue with Agoda too
Fixed
Seen by 4 customers so far
Similar issue to 27351 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman2637342 started working on this issue
Mar 30th 3:46am
GetHuman2637342 indicated the issue is not fixed yet.
Mar 30th 7:59am