Ich habe am **.**.**** ein Zimmer *ber Booking.com im Hotel Friends in D*sseldorf vom...

GetHuman-janeheli's customer service issue with Agoda from February 2019

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The issue in GetHuman-janeheli's own words
Ich habe am **.**.**** ein Zimmer *ber Booking.com im Hotel Friends in D*sseldorf vom **.**-**.**.**** gebucht. Booking.com versichert auf ihrer Seite, dass meine Kreditkarte als Sicherung dient nicht sofort belastet wird. AGODA. COM hat aber schon im Voraus , am **.**. **** mein Kredit-Konto mit ***,** euro. belastet. Ich habe aber auch nach dem Aufenthalt im Hotel noch mal zahlen m*ssen, weil das Hotel die Vorabbuchung von AGODA.com nicht anerkannt hat. Ich habe m*chte ich das AGODA das Geld wieder auf mein Konto *berweist.*Die Notwendigen Unterlagen kann ich Ihnen gerne zusenden.**Mit freundlichen Gr**en**Frau Muazzez Ilhan
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Agoda

Customer service issue
Reported by GetHuman-janeheli
Feb 28th, 2019 - 3 mons ago
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GetHuman-janeheli started working on this issue
Feb 28th 1:51pm