Dear team, **Re: booking id ***********I have booked the room for Vientiane Star Hotel...
GetHuman-hungtha's customer service issue with Agoda from February 2019
Help with my Agoda issue
First: share to improve GetHuman-hungtha's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hungtha's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-hungtha a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-hungtha may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-hungtha's own words
Dear team, **Re: booking id ***********I have booked the room for Vientiane Star Hotel. Check in ******, check out **********Upon arrival, the staff mentioned that there was no room available.**It caused so much convenience and frustration on our end. We request for a full refund **Pls expedite the request asap and inform us how long it would take u to do a reverse charge on credit card.***Appreciate ur assistance*Thank you*Hun
GetHuman-hungtha did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-hungtha fixed the problem
We are waiting for GetHuman-hungtha to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.