Hi , i was hoping you could help me with my enquiry *Booked with agoda * ******** recei...

GetHuman-albaires's customer service issue with Agoda from February 2019

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The issue in GetHuman-albaires's own words
Hi , i was hoping you could help me with my enquiry *Booked with agoda * ******** received a confirmation email and got a phone call later telling me there was no room in the hotel they double booked and couldnt return my payment *We tried to find another option because i needed to attend a wedding @ the destination *We ultimately solved the problem by finding other accomodation *The settlement plan involved paying *** for the new accomodation and a refund for the original booking, *Since was out of pocket and with no accomodation. *Just waiting for the $ *** dollars to cover the additional accomodation.
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Agoda

Customer service issue
Reported by GetHuman-albaires
Feb 15th, 2019 - 9 mos ago
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GetHuman-albaires started working on this issue
Feb 15th 4:46am