host didnt show

GetHuman-zeisarah's customer service issue with Agoda from January 2019

Help with my Agoda issue
The issue in GetHuman-zeisarah's own words
i want a refund ... i have booking id *********, i book on te **th of jan. i try contacting the host * property he didnt reply, i went to hotel today its my reservation date *pm-*pm no one shows. i would like to get refund as i paid already but i didnt get the accomodation.*i booked another one same hotel ********* so i have place stay. u can confirmed to the frontdesk that the host didnt showed up this is so frustrating.i want a refund.
because i waited, no one showed up
refund my money back and talked to the host
ive alqays use agoda to booked
trying to contact the host no reply
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Customer service issue
Reported by GetHuman-zeisarah
Jan 25th, 2019 - 3 mons ago
I have an issue with Agoda too
Seen by 6 customers so far
Similar issue to 22249 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
GetHuman-zeisarah started working on this issue
Jan 25th 9:27am
GetHuman-zeisarah indicated the issue is not fixed yet.
Jan 25th 9:31am