Hye. My payment is failed. N then your email provide link to do the repayment in **hour...

GetHuman-ctmassit's customer service issue with Agoda from January 2019

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Hye. My payment is failed. N then your email provide link to do the repayment in **hours next. After I fill in the card number and so on and I click the button payment to pay. But, there is no change and stated that the link is expired and ask me to do another booking. *st question, how to solve my issue to get back my old booking and make the payment? *nd question, why the rate is increased? Its not same rate that the property showed. My booking ID is *********. Please email the link to me at *****@***.com. Thanks
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Agoda

Customer service issue
Reported by GetHuman-ctmassit
Jan 25th, 2019 - 3 mons ago
I have an issue with Agoda too
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Seen by 6 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-ctmassit started working on this issue
Jan 25th 1:08am