Need to cancel my booking urgently.. ***Booking ID: ********* LE SAIGON HOTEL(Ho Chi Mi...

GetHuman-johnnem's customer service issue with Agoda from January 2019

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The issue in GetHuman-johnnem's own words
Need to cancel my booking urgently.. ***Booking ID: ********* LE SAIGON HOTEL(Ho Chi Minh City) ******th January ****, Today!!*My Wife just delivered our baby(she came early :) so I’m not able to travel(in Chau Doc hospital now)*Please help me as this is my FIRST request after being your loyal customer for over *year(I am retired and travel ALOT!!)*Thank You n Best Regards. *Mr John Choo (Singapore)**Oh, I’ve already informed d receptionist(Ms Ann) that I’m not able to show up today and sadly, she’s not very helpful :( :(
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Agoda

Customer service issue
Reported by GetHuman-johnnem
Jan 24th, 2019 - 3 mons ago
I have an issue with Agoda too
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Seen by 4 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-johnnem started working on this issue
Jan 24th 1:28am