Today I tried to book accommodation at Balmoral hotel in Durban through your website th...

GetHuman-balosjc's customer service issue with Agoda from January 2019

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The issue in GetHuman-balosjc's own words
Today I tried to book accommodation at Balmoral hotel in Durban through your website the dates being **-** March **** within a minute I received confirmation of my booking but THE DATES BEING wrong **-**-**to**-**-** and the total Ammount for the stay was deducted same time. The receipt came with a message that booking is non refundable and dates cannot be changed or amended and no show will result in *** percent loss to the customer. Please all I need is hotel in Durban for *****-******** pleased
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Agoda

Customer service issue
Reported by GetHuman-balosjc
Jan 16th, 2019 - 9 mons ago
I have an issue with Agoda too
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Seen by 2 customers so far
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GetHuman-balosjc started working on this issue
Jan 16th 2:26pm