Hi,*I am Sally Khaw. I have made bookings for * nights (** Jan to ** Jan ****) at The...

GetHuman-sdkhaw's customer service issue with Agoda from January 2019

1 view
 | 
21440 similar
 | 
0 following
Help with my Agoda issue
First: share to improve GetHuman-sdkhaw's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sdkhaw's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-sdkhaw a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-sdkhaw may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-sdkhaw's own words
Hi,*I am Sally Khaw. I have made bookings for * nights (** Jan to ** Jan ****) at The New Season Square Hotel in Hatyai Thailand.**The Booking No: ********* and* No : ***********However, I would kindly request my booking be refunded if possible or the dates to be changed due to the following reasons:**.Received news & confirmation that there is a Chikungunya mosquito outbreak in Hatyai at the moment and it will be too risky for us because I am travelling with my ** year old Dad and * Children for the trip.**Hence, due to this outbreak, I would kindly request for a refund for both rooms for * nights.**Meanwhile, I have called the Hotel at New Season Square Hatyai and was informed Cancellation & Refund can only be done through Agoda.**As my concern is genuine & worrying, I am hoping Agoda can consider my refund as my credit card has been charged.**Thank you.**Regards,*Sally Khaw
GetHuman-sdkhaw did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-sdkhaw fixed the problem
We are waiting for GetHuman-sdkhaw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.
How do I make a correction to my Agoda booking?How do I contact Agoda about a problem with a payment?How do I get Agoda to refund my booking?
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sdkhaw fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-sdkhaw
Jan 16th, 2019 - 9 mons ago
I have an issue with Agoda too
Not resolved
Seen by 1 customer so far
Similar issue to 21440 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-sdkhaw started working on this issue
Jan 16th 1:31pm