Good day! I am Gretchen, I made a booking last Dec **, **** at Aliria Bread and Breakfast in Tagbilaran, Bohol, Phil. To my surprised.. I was Charged twice.. on my name gretchen and my husbands name Mark Louie.. when we went to the hotel only my husbands name was confirmed.. we only stayed in one room.. ***.**** Php charges twice.. I just noticed this charge recently on my bank statement.. *What happned during the booking processed.. it routed me to a page to enter another name.. since it will not complete the process.. i only key in my credit card details only ONCE... *I made bookings to agoda before but i was never charged twice.. hope you can help.. tnx.*Confirmation number:*******************
GetHuman-chinax did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-chinax fixed the problem
We are waiting for GetHuman-chinax to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.