We booked Hotel Clover in Patong, Thailand for * nights Monday**th-**th January, unfort...

GetHuman-lyngage's customer service issue with Agoda from January 2019

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The issue in GetHuman-lyngage's own words
We booked Hotel Clover in Patong, Thailand for * nights Monday**th-**th January, unfortunately we are unable to go because of illness in the family. I did go on line just to see if I could change the dates to *th-*th July but it automatically cancelled which I didn’t actually request.*I am a senior citizen and so is my partner, I can’t afford to lose this sort of money. I would really appreciate if you could show any compassion*Thanking you Mrs Lyn Gage
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Agoda

Customer service issue
Reported by GetHuman-lyngage
Jan 13th, 2019 - 9 mons ago
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Seen by 18 customers so far
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GetHuman-lyngage started working on this issue
Jan 13th 11:47am