My first booking was * *********. For **.-**.*. *I've changed it into **.-**.*. Then I...

GetHuman1928730's customer service issue with Agoda from January 2019

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The issue in GetHuman1928730's own words
My first booking was * *********. For **.-**.*. *I've changed it into **.-**.*. Then I saw that the price went up (the * nights were more expensive than the * nights). I've cancelled the booking. Then I received the information that my Creditcard will be charged anyway. I want to have the original booking * ********* confirmed for only * nights. *Please contact me, either email or phone *** *** *** *** ***.**I will inform my creditcard company (American Expresse) that they are not allowed to charge my card with your costs, as long as you don't confirm back my booking for * nights for the original price. **Kidn regards*Waltraud Schill
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Agoda

Customer service issue
Reported by GetHuman1928730
Jan 9th, 2019 - a mon ago
I have an issue with Agoda too
Not resolved
Seen by 3 customers so far
Similar issue to 20790 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1928730 started working on this issue
Jan 9th 10:30am