Dear Agoda team,**My name is Irina. I am a reservation manager at CB Platinum departmen...

GetHuman1708697's customer service issue with Agoda from December 2018

2 views
 | 
16369 similar
 | 
0 following
Help with my Agoda issue
First: share to improve GetHuman1708697's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1708697's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman1708697 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1708697 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1708697's own words
Dear Agoda team,**My name is Irina. I am a reservation manager at CB Platinum departments.*We set up our properties on your platform. *Unfortunately we have not set up payout method yet. Only our director can do that, but he is very busy now and he will be able to do it later, maybe next month.*When I write to your support on site, I have never receive any response at all**I kindly ask you to deactivate all properties temporary. Because we cannot host the guests.**I will add the list of them below.*Also we have * bookings which we cannot honour for now. I ask you to cancel them. ***) seunghyun lee*Platinum Apartments next to Borough Market*CHECK-IN ** Dec *****Tuesday*CHECK-OUT ** Dec *****Friday** room * * nights * * adults*GBP ******) Rokas Pud*iuvelis*Platinum Apartments in London Bridge*CHECK-IN ** Jan *****Friday *CHECK-OUT*** Jan *****Monday** room * * nights * * adults*GBP *****List of our properties:***********Platinum Apartments in West Ealing*********** Platinum Apartments in Camden Town** ********* Platinum Apartments in Westminster** ********* Platinum Apartments Near Hyde Park** ********* Platinum Apartments in Southwark- Amazing View** ********* Platinum Apartments in London Bridge** ********* Platinum Apartments in Westminster** ********* Platinum Apartments in Farringdon** ********* Platinum Apartments in Southwark - Borough** ********* Platinum Apartments Next to Warren Street** ********* Platinum Apartments in Angel - KingsCross Area** ********* Platinum Apartments near London Bridge** ********* Platinum Apartments next to Borough Market** ********* Platinum Apartments close by Victoria Station** ********* Platinum Apartments in Southwark - City View** ********* Platinum Apartments next to London Bridge** ********* Platinum Apartments in Central Camden** ********* Platinum Apartments near London Bridge** ********* Platinum Apartments in Central Camden** ********* Spacious * bedroom * sofa * bath **people max****Thank you for understanding and cooperation**Irina
GetHuman1708697 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman1708697 fixed the problem
We are waiting for GetHuman1708697 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1708697 fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman1708697
Dec 7th, 2018 - 6 mons ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
Similar issue to 16369 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1708697 started working on this issue
Dec 7th, 2018 9:00am