I had made a reservation through Agoda entering my Credit card details. the policy said...

GetHuman-ridzybsh's customer service issue with Agoda from December 2018

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The issue in GetHuman-ridzybsh's own words
I had made a reservation through Agoda entering my Credit card details. the policy said cancellation can be made before * days and I won't be charged. however, the amount is debited from my card and I am charged for it a week before the stay date. That is * days prior to actual policy stay terms. Further, there is no response through e mail communication written to the site. Atleast expected some reply from the customer care, very poor service.
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Agoda

Customer service issue
Reported by GetHuman-ridzybsh
Dec 7th, 2018 - 6 mons ago
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GetHuman-ridzybsh started working on this issue
Dec 7th, 2018 6:25am